We have tried very hard to offer a complete cost effective package to our customers, both large and small. We think that it is vitally important to not only keep your existing companies but to also to expand our company base through word of mouth accreditations.
It is nice to hear from several of our customers that we are not only achieving, but also surpassing their high expectations.
Barry Chacksfield from Trio Healthcare (December 2020)
''Hi Robert, thank you so much for your time commissioning the heat welder tonight. I did not realise it would be such a late night. We really appreciate your support. Customer service at its finest''
Greg from Tritonpeak December 2020
''Fantastic support when we needed it. We can now complete a NHS project on time. Also decided to purchase the machine instead of renting''
Joakim Andersson fom 3M Svenska AB Varnamo Sweden:
Fantastic service cannot thank RHPT enough. Production speeds after the visits increased dramatically.
Rick Hobson from Manchester company
Very happy with the machinery and service supplied has improved productionI would recommend them to other companies
Denis Favre, Denmark
We received the machine this morning, in perfect condition. I have been installing it and test it and it work well. It was nice that your engineer did set up the machine for our job as I could simply put electricity, air and do my first binder perfect.
It was a pleasure working with you and your staff.
Robbie Hargrove, from NCL UK commented on their recent machinery purchase from RHPT saying,''the machinery and service that have beensupplied was excellent. He also added''the training and aftersales package was second to none''
John O;Connell, from CSP in Cork commented on the recent purchases, (2011-2012),from RHPT, saying ''the level of service and machinery supplied far exceededour expectations and the increased production along with the improved accuracy, has been perfect for our requirements''
Keith Eyre, from Speed Plastics writes a letter regarding the recent floods at their factory in Chesterfield:-
Speed Plastics are a highly regarded converter of PVC and polyurethane substrates, using high frequency welding equipment to produce a wide range of products for customers, both in the U.K and overseas. As a supplier to Speed Plastics, RH Plastics Technology have consistently provided a reliable/quality service.
This level of quality and reliability was very much in evidence when, following flooding at our premises, we needed an urgent response, to check and repair our machinery, to enable us to get back into production as soon as possible.
Speed Plastics contacted Robert Haxby Chief Executive of RH at 0715am and were promised a ‘speedy' response - which was duly received when two engineers arrived at our premises at noon.
Thanks to the efforts of the engineers over the ensuing days, we were able to have some of the machines back into production bythe end of the week,and we had around 80% of our machine availability by the following Monday.
This demonstrates the importance of having trusted supply partners, who deliver.
To quote from a recent Ronseal television advertisement ‘exactly what it says on the tin'
Steve White from Binders online has advised that he is very happy with the machinery and service supplied by RHPT and he recommends us to other companies.
Adrian Smart from Kongsberg advised that since RHPT have been assisting them with both machinery and service they have found our service to be professional and reliable and would not hesitate to recommend our services.
John Parkin from H.A. Interiors advised that he is very happy with our expert advise and service we have supplied. John found out about RHPT from one of his supply companies who had been advised that RHPT were a good company to deal with.